UTILITY DIRECTORY
CONNECTING YOU TO A SMOOTH MOVE
Availability of specific utility providers may vary depending on the exact location within San Francisco or San Mateo County. It is recommended to check with individual providers for service availability at a specific address.
Starting Utilities for a Hassle-Free Move
Plan ahead
It's important to start the process of setting up utility accounts well in advance of your move-in day.
Your lease will identify who is responsible for the utility services you will need, such as water, electricity, gas, internet, cable, and garbage.
Contact the Utility Providers
Reach out to each utility provider to initiate the account setup process. You can typically do this by phone or through their website.They will provide information on billing, meter readings, and any necessary deposits.
Provide Necessary Information
Be prepared to provide the utility providers with your new address, move-in date, and any other required information they may ask for.
Update Forwarding Address
Make sure to update your forwarding address with the utility providers you currently use to avoid any billing or service issues after you move.
Brisbane, CA
Water: City of Brisbane Water Department
Website: www.ci.brisbane.ca.us
- Phone: (415) 508-2130
Garbage: Recology San Bruno
Website: www.recology.com/recology-san-bruno
- Phone: (650) 583-8536
PG&E (Pacific Gas and Electric):
- Website: www.pge.com
- Phone: (800) 743-5000
Burlingame, CA
Water: City of Burlingame Water Department
Website: www.burlingame.org
- Phone: (650) 558-7200
Garbage: Recology San Bruno
Website: www.recology.com/recology-san-mateo-county
- Phone: (650) 595-3900
PG&E (Pacific Gas and Electric):
- Website: www.pge.com
- Phone: (800) 743-5000
Colma, CA
Water: Town of Colma Water Department
- Website: www.colma.ca.gov
- Phone: (650) 997-8300
Garbage: Republic Services
Website: www.republicservices.com
- Phone: (650) 756-1130
PG&E (Pacific Gas and Electric):
- Website: www.pge.com
- Phone: (800) 743-5000
Daly City, CA
Water: Daly City Water and Wastewater Services
- Website: www.dalycity.org
- Phone: (650) 991-8200
Garbage: Recology San Mateo
*Garbage is billed by Daly City Water
Website: www.recology.com/recology-san-mateo-county
- Phone: (650) 595-3900
PG&E (Pacific Gas and Electric):
- Website: www.pge.com
- Phone: (800) 743-5000
Foster City, CA
Water: City of Foster City Water Department
Website: www.fostercity.org
- Phone: (650) 286-3260
Garbage: Recology San Mateo
Website: www.recology.com/recology-san-mateo-county
- Phone: (650) 595-3900
PG&E (Pacific Gas and Electric):
- Website: www.pge.com
- Phone: (800) 743-5000
Millbrae, CA
Water: City of Millbrae Water Department
Website: www.ci.millbrae.ca.us
- Phone: (650) 259-2390
Garbage: Republic Services
Website: www.republicservices.com
- Phone: (650) 589-4020
PG&E (Pacific Gas and Electric):
- Website: www.pge.com
- Phone: (800) 743-5000
Pacifica, CA
Water: City of Pacifica Water
Department
Website: www.cityofpacifica.org
- Phone: (650) 738-4660
Garbage: Recology of the Coast
Website: www.recology.com/recology-of-the-coast
- Phone: (650) 355-9000
PG&E (Pacific Gas and Electric):
- Website: www.pge.com
- Phone: (800) 743-5000
San Bruno, CA
Water: City of San Bruno Water
Department
Website: www.sanbruno.ca.gov
- Phone: (650) 616-7180
Garbage: Recology San Bruno
Website: www.recology.com/recology-san-bruno
- Phone: (650) 583-8536
PG&E (Pacific Gas and Electric):
- Website: www.pge.com
- Phone: (800) 743-5000
San Francisco, CA
Water: San Francisco Public Utilities Commission (SFPUC)
- Website: www.sfwater.org
- Phone: (415) 551-3000
Garbage: Recology Sunset Scavenger
- Website : www.recology.com/recology-san-francisco
- Phone: (415) 330-1300
Garbage: Recology Golden Gate
- Website: www.recology.com/recology-san-francisco
- Phone: (415) 415-626-4000
PG&E (Pacific Gas and Electric):
- Website: www.pge.com
- Phone: (800) 743-5000
San Mateo, CA
Water: California Water Service
- Website: www.calwater.com
- Phone: (650) 558-7800
Garbage: Recology San Mateo County
- Website: www.recology.com/recology-san-mateo-county
- Phone: (650) 595-3900
PG&E (Pacific Gas and Electric):
- Website: www.pge.com
- Phone: (800) 743-5000
South San Francisco, CA
Water: Westborough Water District
- Website: www.westboroughwater.org
- Phone: (650) 997-8300
Water: California Water Service
- Website: www.calwater.com
- Phone: (650) 558-7800
Garbage: Scavenger
- Website: www.ssfscavenger.com
- Phone: (650) 589-4020
PG&E (Pacific Gas and Electric):
- Website: www.pge.com
- Phone: (800) 743-5000
Internet & Cable Providers
These providers offer a range of cable TV services and internet. It's recommended to visit their websites or contact them by phone to inquire about available packages, pricing, and to set up an account according to your preferences.
Xfinity by Comcast
- Website: www.xfinity.com
- Phone: (800) 934-6489
AT&T
- Website: www.att.com
- Phone: (800) 288-2020
Sonic
- Website: www.sonic.com
- Phone: (888) 766-4233
Wave Broadband
- Website: www.wavebroadband.com
- Phone: (844) 779-283
Consolidated Communications
- Website: www.consolidated.com
- Phone: (844) 968-7224
Webpass (Owned by Google Fiber)
- Website: www.webpass.net
- Phone: (800) 545-3636
CityNet Services (City of San Bruno)
- Website: www.sanbruno.ca.gov
- Phone: (650) 616-3100
Ratio Utility Billing System (RUBS)
The Ratio Utility Billing System (RUBS) is a method used to allocate utility costs among residents in multi-unit residential buildings when individual utility meters are not installed for each unit. Instead of directly measuring each unit's utility consumption, we customize the RUBS calculation formula based on number of residents during occupancy. The allocation ratio is used to distribute the utility costs and collect a refund for your use.
Once the allocation is calculated, the utility costs are assigned to each individual unit based on their allocated share: divided by number of people. Charges will not be posted on the same day each month, rather based on the utility provider’s billing cycle and often after the consumption period for which they cover. This amount is separately billed to your account and payment is due within 30-calendar days of posting the charge.
Refer to the property's advertisement and lease terms to see if a specific property is utilizing the Ratio Utility Billing System.
Utility billing is by third-party utility companies. Rockaway Residential Management does not have control over individual usage amount or types of devices used by residents.
Rockaway Residential Management reserves the right to adjust the billing calculation method.